Shipping policy

Shipping Policy

Last Updated: August 18, 2026

At Styled By Ash, we aim to deliver your order quickly and securely. Please read our shipping terms carefully before placing an order.


Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.


Shipping Methods & Delivery

  • We ship using trusted courier partners to ensure safe and timely delivery.

  • Delivery times vary depending on your location, but typically range between 2–7 business days.

  • You will receive a tracking number once your order has been dispatched.

 

Collection 

  • Under no circumstances will collection of orders be permitted. All orders must be delivered via our designated courier service.

 

Shipping Costs

  • Shipping fees are calculated at checkout based on your delivery address and order size.

  • Free shipping promotions, if available, will be clearly displayed on our website.


Responsibility for Delivery

  • Once your order has been handed over to the courier, Styled By Ash is not responsible for delays, damages, or loss caused during transit.

  • Please ensure that your delivery details are accurate. We are not liable for incorrect addresses provided at checkout.


International Shipping

  • We currently ship within South Africa. For international orders, please contact us directly at orders@styledbyash.co.za to confirm availability and costs.


Damages

  • Styled By Ash is not responsible for damages caused by courier handling or by neglect/misuse after delivery.

  • If your item arrives with a factory defect, please refer to our Return & Refund Policy for instructions on submitting a claim.


Contact Us

For shipping inquiries or assistance with your order: 📧 queries@styledbyash.co.za