Shipping policy
Shipping Policy
Last Updated: August 18, 2026
At Styled By Ash, we aim to deliver your order quickly and securely. Please read our shipping terms carefully before placing an order.
Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery
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We ship using trusted courier partners to ensure safe and timely delivery.
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Delivery times vary depending on your location, but typically range between 2–7 business days.
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You will receive a tracking number once your order has been dispatched.
Collection
- Under no circumstances will collection of orders be permitted. All orders must be delivered via our designated courier service.
Shipping Costs
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Shipping fees are calculated at checkout based on your delivery address and order size.
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Free shipping promotions, if available, will be clearly displayed on our website.
Responsibility for Delivery
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Once your order has been handed over to the courier, Styled By Ash is not responsible for delays, damages, or loss caused during transit.
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Please ensure that your delivery details are accurate. We are not liable for incorrect addresses provided at checkout.
International Shipping
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We currently ship within South Africa. For international orders, please contact us directly at orders@styledbyash.co.za to confirm availability and costs.
Damages
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Styled By Ash is not responsible for damages caused by courier handling or by neglect/misuse after delivery.
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If your item arrives with a factory defect, please refer to our Return & Refund Policy for instructions on submitting a claim.
Contact Us
For shipping inquiries or assistance with your order: 📧 queries@styledbyash.co.za